Epson Connect


    FAQ: Epson Creative Print

  • Q1: Which Epson printers are supported?

  • Q2: Which OS and devices does the Epson Creative Print support?

  • Q3: How do I download Epson Creative Print?

  • Q4: How much is Epson Creative Print?

  • Q5: Which kind of environment does Epson Creative Print support?

  • Q6: What functions are there in Epson Creative Print?

  • Q7: What is the difference between Epson Creative Print 4.0 and 3.x?

  • Q8: How many language does Epson Creative Print support?

  • Q9: How do you print Collage from Photo Albums? (iOS only)

  • Q10: How do you print Collage with photos from Instagram? (Android only)

  • Q11: How do you print Collage with photos from device Photo Album? (Android only)

  • Q12: How many photo can I select and print in Collage from "Albums" and "Instagram"?

  • Q13: What are the paper size options available to print "Albums" or "Instagram" for Collage printing?

  • Q14: How many frame layouts can I choose from to print in Collage from "Albums" and "Instagram"?

  • Q15: "Access to Instagram failed." error is displayed when I tried to access Instagram, how do I fix this error?

  • Q16: "Your session has timed out. Please log in again." error is displayed, how do I fix this error?

  • Q17: "The Internet connection appears to be offline." error is displayed, how do I fix this error?

  • Q18: "Cannot add any more images" error is displayed, how do I fix this error?

  • Q19: Displayed image is different from the thumbnail of the selected image in the Folder / File selection screen for Collage, how do I fix this problem? (Android Only)

  • Q20: What is "Photo Print for Facebook"?

  • Q21: What is supported paper sizes and media types supported for "Photo Print for Facebook"?

  • Q22:What is "Greeting Card"?

  • Q23:What is the feature of Support Format and Image Reading for "Greeting Card" for iOS?

  • Q24:What is supported paper size and type for "Greeting Card" function?

  • Q25:Is current "Template for Memory Card" is compatible with new "Template for Smart Device"?

  • Q26:It goes back to "Home" position of printer LCD panel before scan "Template", but it is impossible to scan "Template".

  • Q27:What is "Personal Stationery"?

  • Q28:What file types does "Personal Stationery" support?

  • Q29:What is "Coloring Book"?

  • Q31:Is it possible to share Printer information between EPSON Creative Print and other Apps (Eg: Epson iPrint)?

  • Q31:Unable to find printer due to "Communication Error".

    Message :
    "Cannot find printer"
    "Check the network settings for this device and the scanner/multifuncton printer, and check that thescanner /multi-function printer is turned on."